Good Space Case Study: Awkward to Awwwwesome

Curious how we create interior design online? Then get an insider’s view by reading our case study of our client’s charming 1950’s Vancouver bungalow.

Scope of Work

Living Room & Dining Room & Kitchen Renovation

Good Space Plans Online interior design has a new case study to explain how our interior design process works. When Elaine F. first contacted Good Space, she admitted she had lost the love for her home. She explained it made her feel “uncomfortable” and she was ready for a complete makeover!

To get Elaine’s home from what she called “austere and shabby” to “a relief” we went through a step-by-step, Inform, Enlighten and Inspire online interior design process, something we complete with every online client. Today, we’re sharing that process with you as an example of how online interior design is done with Good Space Plans Online. And don’t worry, Elaine is more than happy to share the inside of her home now that she has fallen back in love with it!

Ready to learn our trade secrets? Then let’s get into our case study!

Case Study Step 1: Inform: We Learn About YOU

Vancouver 1950s Bungalow Living Room Before Photos

The first step to this online interior design project began by learning more about our clients, Elaine & Bruce, and the rooms they wanted to update.

We began by providing them their login information to their own personal portal with Good Space Plans Online. From there Elaine entered into our Good Space onboarding client task process, supplying us with photos and videos of her current:

• living room,
• dining room and
• kitchen, along with
• photos of the art and any furniture she would like to keep.

Things we asked them to provide

1. 1. Measurements of the rooms, furniture, and art
   2. Pinterest boards of spaces she LOVES. This serves as an idea book and helps our designers understand what drives and motivates her sense of style. Want to see her own Pinterest boards? Check out her living room and dining room ideas. 
   3. A completed questionnaire helping us to understand who Elaine & Bruce are. How they live, and what makes them happy in their home. Getting to know our clients and bringing our focus to how we can make them feel inspired, empowered, and excited about their home is what inspires the design team.

   After completing their client tasks, the Good Space concierge booked a time to have their Inform meeting with their dedicated Interior Designer. Their designer reviewed their submitted details and stated the goals they had for their space. Then they formulated lots of questions in preparation for this meeting.

   Their Inform meeting is a fun and interactive screen share conversation where we get personal. 

   We connected and delved deeper into Elaine and Bruce’s true aspirations and desires for their spaces. We also got to meet and hear about their feisty cat, Nicky. Elaine expressed, they feel uncomfortable in their space and Nicky is hard on their furniture. In her own words, she felt like it was “austere, shabby, tired, and under-decorated”.  After hearing their honest and vulnerable feelings, we felt genuinely excited and inspired to change their experience of their home. We believe everyone should feel great at home!

    

Rather than focusing on the negatives, we ask clients to highlight what they love about their home. Bruce and Elaine loved the natural light, the large windows, the flow between the kitchen, dining room, living room, and how it’s a perfect amount of “open”.

They also wanted to keep an open-space concept for entertaining guests. Elaine said she didn’t want too many tchotchkes and loose pillows to crowd things up. Finally, because of their cat Nicky, all surfaces had to be durable enough for cat attacks. Meow!

After the meeting, we knew what we needed to do to help Elaine, Bruce & Nicky fall back in love with her home.

The Good Space Interior Designers took the ingredients that Elaine and Bruce gave us. Then we got to work on creating them a beautiful and functional floor plan.

Case Study Step 2: Enlighten: We Provide The Preview of the Plan

Elaine & Bruce’s Enlighten Floor Plan Design

Our next step in our online interior design process is the Enlighten phase. Where we get to crack our knuckles and create a plan that reflects the best solutions for our client’s needs. We chose options for Surfaces, Light & Goods by sourcing new items as well as any items the clients identified as “keepers”.  The sourced goods and floorplans are organized into an Enlighten Preview Package and presented to the client during an even MORE FUN screen share meeting.

During our screen share virtual meeting with Elaine and Bruce, we reviewed with them the functional layout options and reasons for those choices. We believe that when the client understands the “why” behind floorplans and selection they are more confident making final choices and implementing their Good Space Plan Online. Then we presented the furniture, fixtures, finishes & material options from their Enlighten Preview Package.

After their Enlighten meeting, their own Enlighten Preview Package is uploaded to their private Good Space Portal for them to take some time and provide their feedback. Thinking things through with a strong understanding of the “why” and reflecting on their needs allowed Elaine and Bruce to make their final selections and share those with us via their chat log on their portal. We took their feedback and began to revise their Enlighten plan and create their final Inspire Plan.

Case Study Step 3: Inspire: Let’s Make it Happen

Caption: From Elaine and Bruce’s Inspire floor plan. 

This final step is all about setting Elaine and Bruce up for success! Once we received all their choices and feedback, we completed their plan and had their final screen share meeting. Then we made sure they understood their Good Space Plan and were ready to successfully implement it on their own or with our help if they chose to.

After photos of the living room, kitchen, and dining room. 

Their 32-page completed Good Space Plan Online including a custom floor plan for their living room, dining room, and kitchen. Including sections for Function, Surfaces, Light, and Goods. It came with images, codes, and where to go for all the items to be bought and ordered. It included easy-to-follow guides on hiring the right trades, hanging their art, styling their space, and how to place the lighting in their rooms.

Good Space also helped Elaine & Bruce in ordering and tracking their furniture. In less than three months all of the items were delivered and assembled. They were able to entertain friends and family in her beautiful and bright living spaces in no time.

So How Can We Help YOU Achieve Your Dream for Your Space?

“With Good Space Online, we felt welcomed to be as involved in design details as much or as little as we preferred.  Bruce and I really appreciated being able to give Good Space general thoughts and guidelines for them to work out details for our feedback. It was just the right level of involvement for us!”

– Elaine F.

We use the Good Space Plan Online Inform, Enlighten, and Inspire model for every project we do.

The Inform phase is all about discovering who you are. We ask you lots of questions to find out more about you, your pets, your lifestyle, and your interests. Through your private Good Space Plan Portal, you share your Pinterest boards and/or Houzz idea books. In addition, all the measurements of your space and the things you want to keep. During our screen share meeting with you, we make sure we get you and have all the required accurate information about your space. Most importantly, we go over the goals and aspirations you have for yourself in your home. How you want to feel and function in your space.

The Enlighten phase is where we create the preliminary Function (floor plan), Surfaces, Light, and Goods options for your space. We meet with you via screen share and review the what and why of what we put in your Enlighten Plan. After our meeting, your Enlighten Plan document will be available for you through your private Good Space Plan Online portal. Where you then can take some time to review it and make your choices and through your portal chat log you let us know what you decide.

The Inspire phase is when the collaboration between client and Good Space Interior Designer comes to fruition! Our designers create your final Good Space Plan based on your selections and feedback. We present your plan to you via screen share ensuring you understand your Good Space Plan and feel prepared and empowered to implement it.

Even with work still in progress, Elaine & Bruce are experiencing noticeable results. In her own words, Elaine describes her new space as making her feel “peaceful, content, comfortable, and relieved”. 

We aren’t just redesigning spaces, we are enriching the lives of the people that live in them. Are you ready to Achieve Your Dream for Your Space just like Bruce & Elaine? Check out our package deals here.